Contact · sales · support

Talk to the people building and operating it.

For product fit, implementation and founding-customer discussions, contact AESS directly. We would rather qualify the workflow honestly than sell the wrong plan.

Sales and new accounts

TradiePro plans, founding-customer applications, Workshop Manager implementation and data migration.

[email protected]

Support and general

Existing customer support, privacy, documentation, suppliers, partnership and company enquiries.

[email protected]

Visit or write

JMPN Limited trading as AESS
651 Devon Road
Waiwhakaiho, New Plymouth 4312
New Zealand

FAQ

Fair questions deserve clear answers.

What does a private customer instance mean?

Each hosted business receives its own TradiePro application instance, persistent data directory and database rather than sharing rows inside one multi-tenant database. Hosting, backup and support remain managed according to the subscribed plan.

Who owns the business data?

The customer owns its operational records. AESS designs hosted services with export and recovery in mind. Practical export scope, retention and offboarding steps are confirmed in the service agreement.

Is the iOS app available today?

The TradiePro web application and live demo are available today. The iOS field app is the next controlled build phase. Public TestFlight and offline capability will be announced only after internal security and workflow validation.

Does TradiePro work offline?

The current web application requires a connection to the customer instance. Offline-first iOS synchronisation is planned, but it is not described as generally available until queueing, conflict handling, media upload and recovery tests pass.

Is Xero integration included?

TradiePro currently contains its own quoting, invoicing, payment and GST-source functions. Xero integration is a planned Business/Projects capability and will be labelled beta or available only when the connection has passed production acceptance.

Can we self-host TradiePro?

Approved on-premise and hybrid deployments are handled under Enterprise. AESS no longer presents self-hosting as a low-cost one-time licence because secure installation, backup, updates and recovery require an implementation and support plan.

Can AESS build a custom module?

Possibly. The request must fit the product architecture, security model and maintenance roadmap. AESS prefers reusable product capability over customer-specific forks that become unsafe or difficult to upgrade.

What other software is planned?

The pipeline includes Marine & Plant CMMS, Facilities Management for hotels and similar properties, Rental Property Operations, and Victualing & Provisioning software. These are labelled as planned or discovery products until validated.

Review TradiePro before we talk.

The demonstration environment contains realistic data across jobs, schedules and project workflows.

Open live demo